Privacy Policy for the Websites of Diapharm GmbH & Co. KG

I. General information

We, Diapharm GmbH & Co. KG (further information available in the Legal Notice), are the operators of this website pursuant to Article 13 (1) General Data Protection Regulation (GDPR). We treat your personal data confidentially and in accordance with data protection regulations and this privacy policy.

If you visit our website, a variety of personal data is collected. Personal data is data that allows you to be identified.

We only gather, store and use your personal data in order to provide features on our website and only ever to the extent required to do so.

No data is processed outside of the European Union.

II. Mandatory disclosures

1. Types of data and affected persons

a. Types of processed data:

  • Metadata / communication data (such as IP addresses)
  • User-related data (such as names and addresses)
  • Contact data (such as email addresses)
  • Content data (such as text input)

b. Categories of affected persons

  • Visitors to our website

2. Legal basis of data gathering

a. Visiting the website without entering any data

A number of different forms of data are gathered automatically when you visit the website. This mainly comprises technical data (e.g. browser type, type of operating system and time of site visit). This data is gathered automatically as soon as you enter our website and is required to establish a connection between you and our website. This gathering of data takes place on the basis of our legitimate interest (Article 6 (1) (f) GDPR).

b. Use of the contact form

Your data is also collected when you use our contact and/or order forms. This takes place on the basis of your consent (Article 6 (1) (a) GDPR) or, with regard to mandatory information, for the purposes of establishing contact prior to entering into a contract or providing the desired information (Article 6 (1) (b) GDPR). In respect of the fact that our products and services are solely aimed at commercial entities, the company name is also gathered on the basis of our legitimate interest (Article 6 (1) (f) GDPR).

After you use the contact and/or order forms, we only gather, process and use the personal data you have entered on the form to the extent required to substantiate, structure or amend our contract with you (user-related data). We only gather, process and use personal data relating to the use of our website (usage data) to the extent necessary to allow you to use our services. User-related and usage data is used for the performance of a contract or in order to take steps prior to entering into a contract (Article 6 (1) (b) GDPR).

Data that users can enter in the contact form or elsewhere on a voluntary basis is labelled as such. This data is gathered on the basis of your consent (Article 6 (1) (a) GDPR).

c. Use of password-protected area

When users access the password-protected area of our website, we gather data to perform a subsequent service (Article 6 (1) (b) GDPR) and, with regard to login attempts, to ensure IT system security on the basis of our legitimate interest (Article 6 (1) (f) GDPR).

d. Transfer to third parties

We always request your permission before transferring data to third parties (companies) (Article 6 (1) (a) GDPR).

e. Analysis software

We use the Google Analytics service as part of our website (Article 6 (1) (f) GDPR) on the basis of our legitimate interest in the analysis, optimisation and efficient operation of our website.

f. Newsletter

We send our newsletter on the basis of the consent of the recipient (Article 6 (1) (a) and Article 7 GDPR in conjunction with Section 7 (2) No. 3 German Act Against Unfair Competition (UWG)) or rather on the basis of legal permission (Section 7 (3) UWG). The login process is recorded on the basis of our legitimate interest (Article 6 (1) (f) GDPR).

3. Data retention

We only retain your data for the necessary period of time or rather in accordance with legal requirements (Articles 17 and 18 GDPR).

4. Access to personal data

You have the right to receive information regarding the origin, recipients and purpose of the personal data stored in relation to you at any time free of charge (Article 13 (2) (b) GDPR).

You also have the right to request that data be corrected, blocked or erased (Article 13 (2) (b) GDPR). You may also revoke your consent to the gathering of data subject to your consent at any time (Article 13 (2) (b) GDPR).

You can contact us at any time at datenschutz(at)diapharmREMOVETHIS.com if you have any questions concerning data protection. In addition, you also have the right to submit a complaint to the responsible regulatory authority (Article 13 (2) (d) GDPR).

5. Data portability

You have the right to access the data that we automatically process on the basis of your consent or in the performance of a contract or have it transferred to a third party in a common machine-readable format. If you request the direct transfer of data to another responsible party, this only takes place to the extent that is technically possible (Article 20 GDPR).

6. Cooperation with processors and third parties

If we disclose, transfer or otherwise grant access to data to other persons and/or companies, such as data processors or third parties, this only takes place

  • to the extent permitted by law
  • with your consent
  • if we are required to do so by law or
  • on the basis of our legitimate interests.

If we assign third parties with the task of processing data on the basis of a processor contract, data is transferred on the basis of Article 28 GDPR.

7. Protecting data from website visitors

We use safeguards such as the HTTPS protocol to protect your personal data. We regularly review our systems to identify any potential vulnerabilities. In spite of this, we are not able to guarantee that data will not be accessed, disclosed, amended or destroyed as a result of our security systems being breached.

III. Precise description

1. Visiting our website without entering any data

Our IT systems automatically gather a number of different forms of data when you visit the website. This mainly comprises technical data (e.g. browser type, type of operating system and time of site visit). This data is gathered automatically as soon as you visit our website. Some of this data is gathered to enable the website to function without issue. Other data may be used to analyse your browsing activity. We do not combine this data with your personal data. This technical data remains anonymous.

2. Data when using a password-protected area

We offer visitors to our website who have a commercial relationship with our company the opportunity to use a password-protected area of the website. This requires the disclosure of personal data such as full name, email address and password. In addition, recent log-in attempts are also logged to ensure that the account is not being used unlawfully by third parties.

3. Data when using the contact and order form

We offer visitors to our website who wish to contact our company or request brochures or data sheets the opportunity to use our contact and order forms. These forms require the disclosure of personal data such as the user’s full name, email address, telephone number or also the company name. This data is not published and only serves the purpose of communication between you and our company or the sending of the requested information.

4. Newsletter

You must disclose your email address in order to subscribe to our newsletter. We do not disclose your email address to third parties. If you unsubscribe from the newsletter, your email address will be deleted from the newsletter mailing list. You can unsubscribe at any time by clicking on the corresponding link at the bottom of the newsletter.

5. Cookies

We use cookies as part of our website. Cookies are small text files stored on your computer to improve the functionality of our website. Cookies also allow us to analyse the use of our website.

Most of the cookies we use are “session cookies”, which are automatically deleted once you leave the website. However, we do not attribute these cookies to your personal data. Other cookies remain on your computer or mobile device until you delete your cookies. This allows us to recognise your browser the next time you visit the website.

You can change the settings in your browser so that you

  • are notified when cookies are stored on your computer and
  • only allow cookies on a case-by-case basis,
  • only accept cookies in certain cases, generally forbid the storage of cookies
  • or automatically delete cookies when you close your browser.

You can find instructions on how to do so here:

We store cookies required to conduct electronic communications or to provide certain functions as requested by you (such as shopping baskets) on the basis of our legitimate interest. As the operator of the website, we have a legitimate interest in storing cookies to ensure that our website functions without any technical issues and in an optimal manner. Other cookies that may be stored for another reason (such as cookies to analyse your browser activity) are treated separately in this privacy policy. Third-party cookies are cookies from providers other than the party responsible for the website.

a. Google-Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will usually be transmitted to and stored by Google on servers in the United States. As we have activated IP address anonymization on this website, the IP address assigned to your computer at the relevant point in time is truncated by Google beforehand within the member states of the European Union and other members of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States of America and shortened there. Google uses this information on our behalf to analyse your use of the website, compile reports on website activities and provide additional services to the operator of the website in connection with the use of the website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be amalgamated with other Google data or our data. You can prevent your browser from storing cookies by changing the corresponding settings within your browser; however, this may affect the user experience on this website. Furthermore, you can prevent the transmission of the data (including your IP address) generated by the cookie and related to your use of the website to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

You can also click here to deactivate Google Analytics for this website.

Further information on Google’s privacy policy can be found here:  https://policies.google.com/privacy?hl=en
Please note that the “gat._anonymizeIp();” code has been added to the Google Analytics system for this website in order to ensure that IP addresses are recorded in anonymous form (known as IP masking).

b. Google Web Fonts

This website uses Google Web Fonts, a service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). External fonts provided by Google Fonts are used on the website. The use of Google Web Fonts involves the use of an external Google server located in the USA when accessing this website; in other words, Google is theoretically notified about the use of this website. Further information on data protection at Google is available here: https://fonts.google.com/about

Further information on Google’s privacy policy is available at http://www.google.com/intl/de/policies/privacy/

c. DoubleClick

This website uses DoubleClick, a service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). DoubleClick uses cookies to display advertising that is relevant to you. This involves your browser being issued with a pseudonymous identification number (ID), which is used to check which adverts were displayed in your browser and which advertisements were clicked on. The cookies do not contain any personal data. DoubleClick cookies merely allow Google and its partner websites to display advertising on the basis of previous visits to our website and others. Google transmits the information generated by the cookies to a server located in the USA, where it is stored, for the purposes of analysis. Google only transfers data to third parties if it is legally required to do so or as part of contracted data processing. Google will never amalgamate your data with other data it holds. By using our website, you consent to the processing of the data gathered in relation to you by Google and to the nature and manner of data processing and purpose of data processing as described above. You can prevent cookies from being saved by using corresponding settings on your browser software. However, we wish to point out that if you do this, you may not be able to use all of the functions on our website. You can also prevent the transmission of the data generated by the cookie and related to your use of the website to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://adssettings.google.com/anonymous under DoubleClick Deactivation Plug-in.

d. Google Tag Manager

Google Tag Manager is a cookie-less domain. The tool triggers other tags that may record data under certain circumstances. Google Tag Manager does not access this data. If deactivation is enabled at domain or cookie level, this applies to all tracking tags implemented using Google Tag Manager.

IV. Changes to the privacy policy

The services we offer on our website are dynamic, and from time to time we will add new functions to the website. This may result in new information having to be gathered. If we gather new personal data or significantly change the way we use your data, we will notify you accordingly and, if necessary, also amend this privacy policy.

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